Shipping policy

At AVILOMART, we are committed to making your shopping experience simple and convenient. Please review the information below regarding order processing and delivery.

## Free Shipping

We offer free standard shipping on eligible orders.

## Order Processing

Orders are usually processed within 1–3 business days after your order has been successfully placed.

Once your order has been shipped, you will receive tracking information when available.

Please note that orders may take slightly longer to process during holidays, promotional periods, or periods of high order volume.

## Delivery Times

Standard delivery typically takes approximately 7–15 business days after your order has been shipped.

Delivery times may vary depending on your location, shipping carrier, customs procedures, weather conditions, and other circumstances outside our control.

The estimated delivery time is not a guaranteed delivery date.

## Order Tracking

When tracking information is available, we will provide it to you so you can follow the progress of your shipment.

Please allow some time for tracking information to become active after your order has been shipped.

## Shipping Address

Please make sure that your shipping address and contact information are correct and complete when placing your order.

AVILOMART is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact our customer support team as soon as possible.

## Delayed or Lost Orders

While we do our best to ensure that orders arrive within the estimated delivery time, unexpected delays may occur.

These delays may be caused by customs, shipping carriers, weather conditions, holidays, or other circumstances outside our control.

If your order appears to be significantly delayed or lost, please contact our customer support team and we will do our best to assist you.

## Customs and Import Duties

Depending on your country or region, your order may be subject to customs duties, taxes, or other import fees.

Any applicable customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

## Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

AVILOMART Customer Support